Case Studies

2 • Pet Hospital of Penasquitos

Website: PetHospitalPQ.com
Location: San Diego, California

Profile: Serving the Penasquitos and surrounding areas, Pet Hospital PQ is recognized for its outstanding patient service and client satisfaction.

Challenge: Dr. Boyer and his team wanted to take their client communications to the next level, without the large expense of mailings and postage. Increasing client awareness to their pets needs has been at the foundation of client education.

Solution: Utilizing the iNewsletter that comes standard with a VetMatrix website was the clear choice in educating their client base. Pet Hospital PQ signed up their existing clients into the inewsletter system and ask every for every new clients email address, always stressing that the email provided will never be sold, and is used specifically for quarterly client education.

Result: Pet Hospital PQ's client base is continually being educated utilizing the VetMatrix iNewsletter system, with a new and informative article every 3 months.